May 28, 2009
Caller identified self as from Cardmember Services. If I wanted to lower my interest rates on my credit cards, I was to press "9". The person on "9" refused to identify herself but gave a so-called employee number. I told her to call back in half an hour when I had my paperwork together. When I asked why my bank wasn't contacting me directly, she said her company forwards the info. I called my bank. Was told it was a scam. I hadn't given the employee any personal info and she never called back.