Same as the above. Clearly a scam. I'm from the same region as Gaets and Andrée. They tell me Windows is sending them error messages and they want to help me fix the situation. Strangely enough, they called as my computer wasn't booting anymore. I told the woman "since when does Windows call me to fix anything instead of the other way around?" and she hangs up in my face. How unprofessional ! XD. Scamity scam, beware.