Mar 16, 2015
Picked up the call and a woman asked for my husband by his first name, middle initial, and last name. The caller ID said it was coming from Pleasant Grove, UT. I asked "for what purpose" did she need to talk to my husband and she said "for a survey about his medical services". I asked "which Dr.?" and she stumbled around trying to say " I can only talk about that with the patient", which I understand since I'm a medical billing manager for 20 doctors. But we went through this same scenairo with the calls a couple of years ago and when I questioned our CEO if our medical group had hired a company to do this, she said "NO! It's a scam". So today I told this caller that I work for doctors, including his personal doctor; that I know what doctors he's been to recently and I know for a fact that they don't use a survey service over the phone and hung up on her.
He also has Anthem Blue Cross insurance and their client database was recently hacked, so for all I know she has his info from a list from the hacking...