Best report
ϟ
Jun 28, 2012
I canceled this policy immediately because the coverage was vague and I notified my credit card not to accept the charges. After I canceled the polices (2 dogs) with them, they charged my credit card anyway and then kept sending me emails that I had contacted Customer Service, gave me a reference number, and said if I didn't contact them within so many hours, they would consider the request canceled. Every time I responded, I got the exact same email back. I have written them 8 times now with the same response. I don't they read their emails at all.