Mar 28, 2011
Back in 2008, Telehop signed me up for long distance plan without my consent. We were surprised to get long distance bills from them, instead of our regular long distance company. Initially, we thought it was a mistake, until we started to receive overdue notices. I called them, and they told me that we had switched our long distance calling to them. I challenged them to priovide proof; dates and time. Lo, and behold, the dates they claimed we switched, we were all in Europe; there was noone at home, but they still insisted, and send us a clip recording of the transaction. It was so embarrasing to them. The voice on the other side resembled noone at our residence, and most of the answers were in french (which we can hardly speak)...needless to say, I refused to pay arguing that I did not have ANY contract with them to provide me with ANY services. They threatened to send it to collectors, and I stood my ground and refused to pay. Their legal dept called me and I told them that I did not have a contract with them and therefore was NOT going to pay them ANYTHING, and if they sue me, I would countersue for changing my service without my consent, and therefore exposing my personal phone records to strangers.
After that I never heard from them again.