On caller ID no Message

clc, pnc bank

I received a call from "Dan", PNC.  I was late on a business loan payment for a few days and he demanded payment immediately.  I told him to wait a few days until I get paid for outstanding invoices.  He informed me he knew I had the money in the bank.  He not only told me the balance of my business checking account, he told me the balance of my joint personal account.  I asked how he knew these amounts as he was in the "loan" department.  He informed me he was a PNC employee and he had access to all my financial information.  I am looking for a new bank.

They have called me 3 times in two hours today about a loan.  The payment was due 3/14 and it is only 3/18.  WTF? I am going to take my business somewhere it is appreciated and understood.

My feelings exactly.  I received another call today from a female.  REALLY RUDE.  I told her that both last month's and this month's payments were made, but she insisted on knowing the reason I was late and wanted to verify my address.  'ARE YOU STILL THERE??"  As if I took off in the middle of the night. I have been a customer for 25 years.  Doesn't that count for anything?  Then she told me she was marking my file as being "Uncooperative" as I refused to answer her questions.  What did she eat for breakfast?  Rusty nails?  I am looking for a new / better bank.