Best report
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Apr 12, 2008
4/11/2008: 978-767-8185 is a T-Mobile billing "Financial Care" incoming number. It does not show a Caller ID. Just the 10-digit incoming #.
When I finally called it with my ID blocked, afraid of who I might be reaching out to, I got T-Mobile's main voice menu.
It is probably an automated Billing Reminder, according to T-Mobile Customer Care.
My bill was overdue, but not in Collections nor referred to any 3rd party collection agency. According to them, it was most likely one of their numbers used for automated "Financial Care" calls. Since the 978 Area Code is adjacent to my local area code, I guessed it to be a crank or wrong number or hang-up from someone afraid to leave a message due to confidentiality.
I've officially complained to T-Mobile about that, because of the high amount of hang-ups without messages from this #. Shoddy way to treat good customers.
Also - As an incoming call#, if you do not answer it using your phone, it will never be recorded on your billing list. When talking to them, they can't see how many times it's been calling you, if you haven't been answering it. Therefore you can't prove how often you've been getting the hang-ups.
I made T-Mobile very aware I am unhappy with this use of unknown numbers with no ID or message or way to trace its # of times calling me.
When I finally called it with my ID blocked, afraid of who I might be reaching out to, I got T-Mobile's main voice menu.
It is probably an automated Billing Reminder, according to T-Mobile Customer Care.
My bill was overdue, but not in Collections nor referred to any 3rd party collection agency. According to them, it was most likely one of their numbers used for automated "Financial Care" calls. Since the 978 Area Code is adjacent to my local area code, I guessed it to be a crank or wrong number or hang-up from someone afraid to leave a message due to confidentiality.
I've officially complained to T-Mobile about that, because of the high amount of hang-ups without messages from this #. Shoddy way to treat good customers.
Also - As an incoming call#, if you do not answer it using your phone, it will never be recorded on your billing list. When talking to them, they can't see how many times it's been calling you, if you haven't been answering it. Therefore you can't prove how often you've been getting the hang-ups.
I made T-Mobile very aware I am unhappy with this use of unknown numbers with no ID or message or way to trace its # of times calling me.