Apr 8, 2016
972-905-3314 is a number based out of Plano, Texas; They are MRS Associates, a debt collection agency. They have been calling us for months, up to 5 times a day on any given day during the week Sunday thru Saturday and all hours of the day from 8am into the evening hours. They NEVER leave a message. When I finally called back, I asked them to identify what company they were and the guy said, "We are MRS Associates, and we are a financial services company." Then he asked for my phone number. I asked what type of financial services because I have not applied for anything. He again said they were a financial services company and the second time asked more aggressively for my phone number so he could "look it up" and verify my information and possibly remove my number from their database. In case you didn't catch that....that would simply be a trick to get my phone number and information...like giving away your information to some random person on the other end of the phone..not in today's world of fraud and cyber thieves. I again asked, what type of financial services and he cut me off and said if you give me your phone number i can pull up your information. I said I would not give out my personal information to someone or some organization that I do not know and who refuses to tell me the nature of their calls. He said very rudely, "Then the phone calls are going to continue and we will call you again....at which point, I simply hung up. I do not know this company. I have not received any letters or mailings from this company. I am unaware of the any specifics regarding their phone calls. They have been harassing me for months. If you owe money, NEVER pay a debt collection company. Go back to the original creditor and offer to settle or pay in full specifically with them. If they refuse payment, be sure to record the phone conversation and or get a letter stating they are refusing payment and with the third party information where they want you to send the payment. In which case, you made an offer to resolve and they refused. If you pay a debt collection company, most likely the debt has already been reported to the credit bureaus and when you pay the debt collection company they NEVER update the credit bureaus to show the account has been resolved. They say they will but they will not. They leave it all up to the customer to resolve on their own. In which case, you will usually find out they did not update the credit bureaus several months later and then it will take you another 6-8 weeks to get the matter removed.