I did online chat and they cleared the balance and closed my account

Hang up! They have hacked legimate prison phone systems! They are also sending emails. Do not give them your credit card info!!! SCAM!

They call me telling me I don't have funds available on my account. I know it a bogus call but it is irritating as HELL! I'm going to block them....

call saying I owe money. I don't know anyone who is incarcerated and have never used their services. Is this a scam?

Got a call saying my balance was overdue for an account to receive calls from a correctional facility. Tried to select an option but it just repeated the message. I do not use that company, and my account is paid up to date (I checked online.) SCAM .