Aug 23, 2010
This is a call from a company which most states are using to handle calls for their state and county correctional facilities. An inmate use to be able to call collect, but because so many collect calls were accepted and then the bills were never paid (think about it!) they now utilize this company.
Unfortunately, an account must be set up prior to actually accepting a call. In Utah, I had to set one up with a credit card with $25.00. Once I set it up, I could take the call from my son.
BK