Nov 21, 2011
Chestnut Petroleum Inc.
2201 N. Central Expressway, Suite 240
Richardson, Texas 75080
Toll-Free: (877) 412-7200
Direct: (972) 233-9200
Fax: (972) 233-1307
Call 1:
Caller did not identify herself said, “I am dying to speak w/ Mrs. ______, she knows me very well, I need to speak with her now.” She sounded like she was in a call center so I said, “You have reached a law office. What company are you with and why are you calling?” She said “Why I am calling is none of your business. Do your proper job and put me through to Mrs. ______.” I said, “Mrs. ______ is not in the office. Please leave me your name, number and a brief msg about why you are calling and I will give this information to Mrs. _______.” She said “I cannot share that information with anyone except Mrs. _______. Do your proper job and put me through.” I said, “It is my job to screen all calls including getting a name and reason for the call to determine if the person you are trying to reach will take or return the call." She said, “I need to speak w/ Mrs. ______. Do your proper job and put me through.” I said, "If you refuse to provide the most basic information to get you a return call then it must not be very important.” At this point I hung up as she was only wasting my time.
Call 2:
She called right back and asked “Why did you hang up?” I said, “Because you are being rude, not listening to what I have said and you are wasting my time. I would be happy to take a msg and pass it to Mrs. ______, but without a name, phone # or msg explaining why she should return the call she probably won’t call back. I can also transfer you to her private voice-mail and you can leave your msg there with a number for her to call you back.” She said, “My name is Abbey Roberts. I need to speak w/ Mrs. _______. Do your proper job and put me through to her.” I said, "That's A-b-b-e-y R-o-b-e-r-t-s?" Her, "Yes, perfect. Now put me through." Me, "Ok, she is out, do you have a ph# where she can call you?" Her, “My name is Abbey Roberts. I need to speak w/ Mrs. _______. Do your proper job and put me through to her.” I then hung up again.
Call 3:
She said, “Why do you hang up? You are not doing your proper job. You need to put me through to Mrs. ______ right now.” I said, “I can’t put you through because she is not here. I will tell her you called and if she knows who you are and has your ph# she will call you back if she wants to.”
From the get go they were unbelievably rude! How do these idiots expect to get new investors when they cold call businesses like that?