Sep 4, 2013
Just received a call with an automated/human sounding voice "Hi this is Robert from customer care, how are you today" I stayed silent..then said who is this... Automtated systems says, "are you there" I didn't want to say yes because it was automated and recording only my responses and today "Yes" can cover a lot of unauthorized changes. It hung up because I didn't give the responses it wanted. DON'T SAY YES. I work in communications and saying Yes where ONLY YOU are recorded can set you up to get signed up for things you never authorized.