Oct 23, 2012
Ha, ha, ha!! I just got done dealing with one of these idiots so I decided, after years of having to deal with them, to play a little game. When the woman asked for the model number on the front of my printer, I said, "Ok, yeah, hold on..let me check." Left her on hold for 5 minutes. Got back on and said "012". She said there had to be two letters in front of those numbers, so again I put her on hold for 5 minutes. I got back on and said "The letters are F and U". She typed something and then proceeded to disagree with me saying I was looking at the wrong place on my printer. I said I'd check again, and then put her on hold for 5 minutes. Then after the 5 minutes, I simply picked up and hung up on her. She called back saying she was disconnected and really pushed to get that number. I then asked her if she worked for Ikon/Ricoh and she LIED and said yes. At this point, I told her she was a liar and I was purposely wasting her time like she does to so many people and then hung up on her again. I had a good laugh with that one.