Apr 12, 2016
Cancelled my Dayton Daily News subscription last week, which was very hard to do. The retention rep was very insistent and kept ignoring my instructions to simply cancel the paper. I acknowledged that I realized he was just doing his job, but that I no longer wanted the paper. He just kept right on trying to convince me to say. I finally had to practically yell at him to get him to understand that I no longer wanted the paper. He was so insistent that I called back the next day just to verify he really did cancel it (he did). Now, I have various people calling me daily about renewing. I'm just going to ignore the calls.