Jul 12, 2011
This is from the "Investigation Department" (they do not tell me where) and it was an Officer John Smith, with a heavy indian accent. I've dealt with these people before and they are a scam. I decided have a bit of fun. First off, I had them call my cellphone which has a "record phone calls" app so I could record the phone call. Officer Smith wanted to give me verbal information and I said, I do not accept verbal information on this, only written. He tried to scare me with the line "this is past that stage and we cannot provide written documentation". I then reminded him that I knew my rights with the Fair Debt Collections Act and yes, they had to provide me with written documentation. At which point, he hung up. Do not give out any payment information to these people. If they are valid, they will provide written documentation as well as a physical address where you can send a money order payment instead of providing a debit card over the phone.