Best report
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May 10, 2015
Same exact happened to me. They are (in this case) Commenity Bank- Avenue (clothes). I wasn't even late but they offered for me to pay over the phone for a $15 convenience fee. I felt that is a deceitful practice to disguise oneself as another entity no matter the reasoning. I told them i will mail a check for free & take my chances of being late. Ridiculous!!!