AT&T call center. Message about a ticket number.

ATT service, calling about actual trouble we had on our line.  I wish these idiots would use Caller ID.  It just showed the phone number.

Received a call from 908-234-3876,  At&t trouble ticket status.  Have no idea why I received this call. I did not report any problems.

Same thing. Att service center. Weird thing is...last week, I had a guy from att in California call me and ask to speak to my boss. My boss doesn't even have att

Yup, caller ID would be nice.  This was a message from the AT&T call center about a ticket we had put in for a circuit that was down (through their online express ticket system).  I picked up but there was silence for a few seconds so I figured it was some stupid robo telemarketer and hung up.  I guess I should have waited.  Got an email (because I had requested to also get email updates along with calls) so that confirmed it.