I was contacted by this number regarding a outstanding balance. I tried to explain that this issue was resolved by fido so I'm unsure where the lingering balance is still coming from. And he basically made up some story and then threatened that my credit history would get ruined and I wouldn't be able to get a credit card for 6years. And the whole time he wasn't understanding that I resolved this issue. Very rude staff. Very very rude. Then he's like oh we're only trying to help you..:/ Learn some customer service skills first people!