Collections, no doubt.

annoying calls

It's Methodist Lebanour Health Care Collections Office

This company sucks! They send you a non-itemized bill. Then when you call, they don't answer. All you get is an answering machine. Then when they do call you back, it's at 5:50PM, long after you have left your office. And to top things off, they expect you to leave a message on their system, but they don't have the courtesy or intelligence to leave a message on your system. Somebody's head needs to role for having such an inefficient department.

I had to work out a payment plan when both my daughter and I had surgery within weeks of each other.  Most was covered by health insurance.  We still owed the deductible and out of pocket and I worked out a payment plan with them.  Payments are due on the 3rd of each month (I get paid on the last day of the month).  Every month, beginning a week before the next bill is due, they call me wanting the next payment.  I remind them the bill isn't due for another week, where they tell me they need at least 4 days for processing.  My bill has always cleared the day of or the day before it was due.  I wish they would quit calling until AFTER its late!