Jul 15, 2014
This company has called before, but using a different number. I listened to the spiel the marketing was tossing and then told her, when she asked for information about my electric bill, that we've spoken with them before and that we've already stated that we are not interested. She, very snidely, told me that their records show that they've never contacted us before and that other companies are doing the same thing. I know I've spoken with them before because I looked up the number using this very website!
Then I told that we are not interested and that we'd like to be placed on their company's "Do Not Call List". Then she, the representative, became VERY defensive in her tone and manipulative in her sales pitch. "We're just trying to save you money." "So you're not interested in saving money, you just WANT to pay more for your electricity bills?" "Your company is the one raising their rates and the government will pay for these savings" "We're government approved" "I guess you just don't want to save then" "I guess you like paying a lot for your electricity"
I was astounded. I told her that my family can easily research any proposed savings offered by the state and federal government and that THAT would be our preference! I told her that we work very closely with our electricity company to get savings and then I reiterated that we'd like to placed on their Do Not Call List.
She left the call off with, "I hope you have fun paying a lot of money."
Why in heaven's name would I EVER want to get any kind of service from a company with such rude customer service representatives?