Ms. Morrow from SSA wanted to confirm a company executive's title.  I advised that she put her request in writing, because we don't disseminate that kind of information over the phone.  She replied, "Well, I have a list of names that I want to go over."  I reiterated the policy, and she pushed to speak with HR.  Finally I offered to take a message and forward it, along with the purpose of her call.  She quickly recited this number but refused to give a reason, so she can wait until the cows come home.  I researched SSA but found only the Social Security Administration and a hang-gliding organization.