On Thursday 07/10/2008 at 1:24 PM CDT, I received a call asking for Heather.  I asked the caller his name and he said it was Carlos.  I asked Carlos if I might speak with his supervisor and he said he did not see a need for his supervisor all he wanted was to speak with Heather.  I asked which company he was with and could I speak with a supervisor and he said he was with APEX and why was I asking for a supervisor.  I told him that I was receiving numerous calls for Heather and that I was making an FTC complaint on each one so that I could get the calls stopped and I would like to speak with his supervisor.  

He put me on hold without asking or advising me and later another gentleman came on the line who asked for Heather.  I asked him his name; he said Mr. Campbell and he asked if I knew Heather Petro.  I asked him what company he was with and he said he was with APEX, LLC and he wanted to know why he was called to the line.  I asked him how he got my number for Heather and I asked for his supervisor.  He said he would not need to connect me with anyone else he just wanted to find Heather.  Again, I asked how he got my number, that I am now making an FTC complaint on each call I receive until I find the source of my number connected to Heather, and that I wanted to speak to his supervisor.  He laughed and informed me that no matter how many complaints I make to any agency that these calls would not stop and did I know a Heather Edwards.  I asked him if he owned APEX, LLC and he said no.  I informed him that I will make these calls stop as my husband and I are retired from the phone company with over 50 years service between us and I will not stop until I have these calls stopped and could I speak with his supervisor.  He said that this was not going to stop, that our employment history was irrelevant and he would not pull the board members or presidents of APEX, LLC out of meetings to talk with me.  

At this time my husband spoke up, as the call was on speakerphone and my husband had listening to the whole conversation, and told him that yes, we would make the calls stop and that he needed to speak with a supervisor.  He informed Mr. Campbell that he needed to speak with a supervisor as he was treating me with sarcasm and we wanted to know the source of how his company had our number associated with Heather Petro.  Again, Mr. Campbell asked if we are related to Heather Petro and if she was in our family and my husband informed him that Heather had dated our son 5 years ago and they had never married and that these calls were going to stop.  Again, Mr. Campbell laughed and informed us that this was the first time his company had called and that we were not going to get the calls stopped no matter how many complaints we made to no matter how many government agencies.  That our number is in Heather’s file and that file was confidential information such as how medical information is governed by HIPAA laws.  He laughed and said that this could never be stopped and that our information would be passed with the file to any company that got the file.  My husband lost his temper at this point and said “That’s b******t!” at which point Mr. Campbell said that this was the first time his company had called us and that they would not call again and hung up.

Clearly, an unknown lending company has made some type of loan that has gone into default and is now being passed from one collection company to another.  I fail to see how I am responsible for an error in judgment on the part of a less than responsible lending company that is now attempting to make me responsible for finding a person who I am in no way connected.  My goal is to stop the calls and find out how they have me connected to this person and place the responsibility back to the irresponsible lending company.  Please see FTC complaint 19395697 that references the same type of call and I repeat I want to know how I am connected to the above-mentioned person.