Caller ID was North Hollywood. I actually did a bid with CA Skyline Remodelers some years ago, hence I don't know if they have hired a call center, or if I'm just in their files because of the bid. As I recall, it was an owner or GM that came out to my house.  Their bid was not the first and quite a bit higher than the company we went with, but they did seem knowledgeable and gave the right answers to everything except for the price (being a bit high)