They asked for me personnaly and spoke english. I usually speak french (that put me on my guard). They said i won a trip to Universal studio 3days and two nights. They wanted to have my husband on the line too. The lady said it was the rules. She said the line would be monitor and our conversation recorded. She kept hading on more and more pizes like a cruise in the caribean and nights in Daytona beach. She knew my full name, my e-mail adress, my city. She finally transfered me to her shipping departement but she put me twice on hold before she did it. Then when i spoke  to the shipping representative she said she needed 250$ deposit on a credit card. She said i could put it on the card that start with a 4. I hung up. They were very enthousiast and persistant. They said they would e-mail me everything within 24hour.