Jul 26, 2012
The sad part of the this I have been working with BOA on the HARP/HEMP program for the the modification of the loan with my account manager Kim Crawford 877-430-5450 and her Supervisor Linda Lopez 800-601-2522 EXT 5501 providing all the documents and paper work for the sole purpose to save our home in order not to loose it, and now I have this Alma Santillian person calling from 805-579-9184 that actually I answered the phone and they began telling me I was late and was in process to loose the house, they would not even hear that I had been working with BOA for the past two months and that I had an account manager that had gotten all my paper work and was already in process, to the modification. Do you think BOA can possibly get there act together and combine these department in order NOT to cause any more stress to the home owner, that no thanks to many Banks including BOA these were defaulting loan because of lost work, improper loan contracts, our economy, rising prices, extreme property taxes. I just need for this to be all corrected and under the HARP rule all Home Owners are able to apply for modification, loan adjustments since 99% of all home loan are underwater. Come on Bank America give people a break that are really trying to work this out, DO you know that I have made several attempts to pay the past due, and was refused, because would rather put my name on the dead beat list than to actually work with me, so had to matters a little deaper, and finally got the department that would look into this and now you have the DOGS out calling me 15 times a day....CAN WE JUST FINISH THE PROCESS so that I can move on.