Best report
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Nov 13, 2014
I cancelled my Comcast service a few months back due to me losing my job and their ever changing prices. I began receiving text messages from a 878-787 number saying that I should call them at 866-994-5617 for pickup of my equipment. I called and scheduled a pickup date with them but something just didn't sit right with me about another company "speaking on behalf of comcast." I then called Comcast and the representative wasn't of much help. Go figure. I explained the situation, she went on to say they were no free pick ups in my area and that if I wanted to return the boxes I should go to a ups store and tell them to return the equipment to comcast?! Huh?! I then asked her for the nearest comcast service center to return the equipment there instead. She advised me it would be ok to allow this third party company to pick up the equipment but after reading this thread and others I think I'm better off dropping it off to the service center myself.When they show up to my house I won't be answering. I miss having cable but boy am I so over comcast!