Best report
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May 28, 2014
Received a couple of robo-messages in my voicemail with the following message:
"Good evening. This is Adam from Onprocess Technologies on behalf of Asurion. This message is for the owner of wireless number xxx-xxx-xxxx in regards to claim # xxxxxxxx. We are calling in reference to the replacement equipment that was delivered to you on April 30th. Asurion still shows there is non-working equipment that needs to be returned. I would like to remind you that all non-working equipment needs to be returned in the postage pre-paid envelope that was provided for you as soon as possible or you may be charged a non-return fee of $300 for the cost of the replacement equipment. Please call if you have any questions at 1-800-762-0276 and when calling, please reference your wireless number xxx-xxx-xxxx."
The thing is that I did not contact anyone to get my phone replaced and I called Asurion who told me that they do not have any record of this.
"Good evening. This is Adam from Onprocess Technologies on behalf of Asurion. This message is for the owner of wireless number xxx-xxx-xxxx in regards to claim # xxxxxxxx. We are calling in reference to the replacement equipment that was delivered to you on April 30th. Asurion still shows there is non-working equipment that needs to be returned. I would like to remind you that all non-working equipment needs to be returned in the postage pre-paid envelope that was provided for you as soon as possible or you may be charged a non-return fee of $300 for the cost of the replacement equipment. Please call if you have any questions at 1-800-762-0276 and when calling, please reference your wireless number xxx-xxx-xxxx."
The thing is that I did not contact anyone to get my phone replaced and I called Asurion who told me that they do not have any record of this.