May 26, 2016
Called twice today. The second time I answered and they said that they were my service provider getting error messages from my computer. I asked what's the name of my service provider and they just kept repeating that error messages were being redirected to them from my computer. He was very insistent that I needed to get on my computer right then and there. I said I wouldn't get on the computer until they told me the name of the service provider. Then he says the service provider was the Microsoft company. I asked him "well, what is my name you're calling me about my computer, right?" He ignored me and kept asking me to get on my computer right now so I hung up.