They are "National Vision Incorporated".

Your customer service department followed through on my  complaint but insulted me at the same time.  I am not in need of lessons on how to clean my lenses.  I was a manager at National Vision Center and was well trained at cleaning lenses.  I clean my lenses with wet cloths from National Vision store purchases or cleaning spray with silk cloths after wiping with water.  To insult me  saying I will get the training needed to clean my lenses.  You need to listen to your customers better and treat them better also.  I am so glad I am not working for this company any longer.  You have great people working at some of your locations but others need lots of help.

I had a problem with "America's Best" which I cannot get resolved.  What a sham of a company - just awful.......  I guess they are responding to my 2nd complaint.  I would say - anyone who is considering dealing with them - forget the two pair stuff - they are such an incredible ripoff - shame on me.  I'm dealing with my husband's brain cancer and our financial situation - boy did I get ripped off big time......  Please, just buyer beware - I wasn't because of my emotional state.  [***]......

Why call and not leave a message? Most people screen their calls, duh!