Mar 15, 2011
Caller ID said "Sallie Mae". I don't know anybody in area code 765 (rural Indiana, excluding Indianapolis). After a little research I believe it is indeed the debt collector Sallie Mae. Here's what I read:
This number is, in fact, Sallie Mae. I have been receiving calls for the past week. No messages and weird hours they call. I ansered it once but no one was there. I called the number back and got, you guessed it, Sallie Mae. I spoke to Sallie Mae earlier today because googling the number showed that most people were saying it was Sallie Mae. I asked them what was up since I knew for a fact that I was not in default or even behind in my student loan payments.
They said I was 13 days late paying a late fee of $97.20. I had not been notified of any late fees, ever. I also told them that my payments to them are automatically paid by my bank like clockwork every single month for the past two years. What did they do on their end that caused this?, I asked. To which they responded that they didn't know! I said that they probably didn't apply my checks to the appropriate account. After researching it, the c/s person said that I was correct. They, Sallie Mae, did not apply my payment correctly in JULY! And since I didn't pay it, I was not behind in my payments. She corrected the problem she said after I asked for her name and employee number. I also asked her to stop the harassing calls from their collection agency. She replied that I had not be "behind" enough for the collections to be calling me and that is must be someone else or that I had another loan out somewhere, which I don't! I work in a financial aid office at a local college, and I can tell you that I always steer students away from Sallie Mae when working with students for lenders. These people are soooo not customer oriented.