Mar 11, 2013
Received call at 1:02pm. Like someone else mentioned, it seemed odd...like it was pre-recorded, because I'd day something and the response was not realistic. For example: (for the third time) "you recently filled out a survey about job opportunities" me: "No, I'm unable to work, I'm disabled." Them: "you recently filled out a survey...do you remember?". Not exactly how a human-human conversation would flow.
If I had the chance to do this again (I'm NOT asking for it lol) I'd day, "well, of you have a survey you believe I filled out...what is my name?". I wonder what the machine would say!
Has anyone actually gone beyond the standard here? Beyond asking if we remembered completing a survey...what questions are asked? Just curious!