Same message however it's not a scam. Duke energy sells a couple of addon services that they bill you for right on your electricity bill, including whole home surge protection, hot water tank insurance and inside wiring insurance. If you buy the services, they're like $10 a month each, and if there is an event you call them just like if you had insurance. I have the inside wiring protection but not any others (which I got because it's new construction but I didn't monitor the construction so I couldn't vouch for the wiring when I bought the house). They are also calling me repeatedly even though I've told them I'm not interested in any others.