What a boring existence Mrs. Russell has to have making this same phone call to all of use and not even having a different reference number to make it more interesting.

The same message from Mrs. Russell about the supply charges on our elec. bill!

I received the same message about the electric bill from Mrs. Russell with the same reference number.

Interesting that when Mrs. Russell called me she gave me the same exact reference number.
Thanks for the laugh! :)

Same call, same message, even the same reference number.  Mrs. Russell isn't very original.  Wouldn't buy a used car from her (or my electric service, either).