Jul 14, 2011
This is a terrible company, lead by unethical people who find it convenient to over promise and under deliver, specifically Roger Smith (CEO), Scott Smith (ExVP), and Rob Falvo (VP). I was contracted with this company for over 6 years. During the last 3 years this company contacted with over 7000 new agents. In that same period over 6900 agents terminated their contracts, most in less than 6 months, most earning less than $2000 before they paid expenses. It would be easy to dismiss these agents leaving by saying it wasn't for them. However, when virtually everyone leaves the company obviously has problems starting with the executive leadership. I have experienced these people promise new systems, new products, larger careers, essentially anything that suited their purpose at the time. None of these promises were ever realized. Everything is show and no substance, that is why the agent turnover is out of control. That is why the company is not meeting sales forecasts. No one should consider a career with these people, and certainly no investor should consider committing capital to this company.
During recruitment, candidates are told that they are "going into their own business", that they are independent contractors. Once you are involved, many agencies treat you as an employee by directing your work hours, and requiring meetings. In fact at many agencies, you are "requested" to assist in recruiting during your first month. This has been laughingly referred to at the Corporate Office as "finding your replacement".
Due to the extreme turnover, many agencies train you with agents the have been with the company only a few months. Rather than seeking a resolution to the agent turnover the corporate leadership has recently adopted a new reimbursement plan that pays manager a additional overrides for agents contracted less than 6 months, however it greatly reduces overrides on agents that last over 6 months. That is right! Mangers will earn less if you stay. It doesn't appear that the leadership is concerned with actually providing the "career" that they discuss when recruiting you. Again, over promise and under deliver.
No one should consider joining this company.