Nov 26, 2016
717-482-5836 - Hummelstown Pa - On the day after Thanksgiving Day. I just picked up my phone and listened in absolute silence for several seconds before a live human female voice told me to "call her back about several charges on my PECO electric bill, and to have my electric bill account number in hand when I do." First of all, PECO doesn't have an office in Hummelstown, Pa, (Central Pennsylvania - Dauphin Co.); they're located in Philadelphia. Second: They would use an 800 number not a 717 area code at your expense. So, I rang up PECO at 1-800-494-4000. A recorded message states that they are closed for the holidays, so I called this number back and got agent number whatsoever and I told her off. PECO never refers to their customer service representation as "agent number."