as with most big companies with multiple departments as well as locations
they're not on the same system/network due the the limited access of info each dept has
and then no one ever makes a notation to the account unless they're successful @ collecting

thanks

The computer voice said it was calling about my Bank of America mortgage but when it asked for the last 4 digits of my ss number I hung up on it. It should know my number, not ask me for it. It was calling from Williamsville NY so it is in the same time zone as me.

When they call say that persons # has been changed give them this # 1-888-870-7770 this is the Governors office in Mass.  We need law changes let the governors office get a taste of what it is like to be harassed.  Give this number to all creditors !!!!!

I got this phone call on my cell phone.  They were calling trying to reach the previous user of my cell number.  This is like the tenth time they have called.  I explain this to them each time but they call anyway.  The next occurance I will tell them specifically not to call this number again.