Jun 19, 2015
Received call today from woman with heavy eastern Indian accent. She said she was calling from "Solutions For All" about a problem with my computer. They were receiving messages that my computer was riddled with viruses. I knew this was a scam but played along for a little while. I asked her what kind of computer I had. She said, "Windows." I replied, "That's the operating system...what is the make of the computer." She said she didn't know. I continued asking how they were able to receive messages from my computer. She said when I bough the computer a seven-digit number was provided and that is how they are able to follow the computers and can alert people when suspicious activity is spotted. She said my anti-virus program wasn't strong enough to keep out all of the viruses and they had detected several were on my computer. I told her I could explain why the anti-virus program couldn't keep out the viruses. She interrupted and said that was why she was calling me - so she could help me. I then told her the reason the anti-virus couldn't fully protect my computer was because I didn't have a computer and asked her to explain further the reason for her call. She quickly hung (and surely moved on to her next potential victim). I received the exact same call three days ago from what sounded like the same person, but she called from a different number that time. No one will ever call you out of the blue to report a problem with your computer that they want to help fix over the phone. All calls from this number are scams. When I receive these calls, I either hang up immediately or play their game for a while in order to delay them from making a call to their next potential victim. I hope by delaying their call and tying up their line, I might save someone further down the list who might possibly fall for the scam.