May 22, 2010
Yep, Capital One has told me that they have a policy of continuing to call over and over again throughout the day EVEN THOUGH they have accepted payment arrangements for a past due payment. 20-30 calls per day for a payment that is less than a week late is ridiculous. And they wonder why debtors block their calls? Duh! They abuse their contact privileges and use the phone to harass, not to facilitate.
I hope that anybody considering a car loan through Capital One does enough research before-hand to find the pages-upon-pages of complaints filed about them online by their customers (or should I say "victims").