Lady went into her script that I was a preferred customer about to lose my points and would I verify info. (of course I wasn't but I wanted to find out the company name) Asked me if I wanted to cash in points for a free cruise. I asked her the company name and she paused, and then ignored my question and asked if I was prepared to pay the taxes of $59. I am a Realtor and need to answer every call I am able  so I don't miss out on potential business. I am so sick of these calls that waste my time. Ugh.