Best report
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Oct 9, 2015
Recvd the same call of a "Microsoft tech person" with a problem with my computer downloading things when I go online. This is not the first call I've received from them. They called me twice today. Today I was bored so I decided to play along for a bit. This is a summary of the second call...I put them on hold a lot, then asked questions, pretended to type stuff on my computer and kept putting them on hold seeing how long they would wait me out. They said the issue is with my Microsoft computer. I said I didn't have one, I said, "I have a few Macs. Do you mean that? He said, "yes". I replied, "So I have a Microsoft issue with my Mac OS got it." So I put him on hold pretending I was turning my computer on. I told him I finally got it and he put someone else on the line. I guess they have one group of people to weed out the suckers. The new guys asks some stuff about my computer and then asks me to hit Control R, which I know is to Run something so I said, "You want me to run something? Ok I'm there, what should I do now?" He said type in www.anydesk.com. I wrote it down, but I never had my computer on but I said, "ok." Then he said, "So what does it say now?" Then I said, "It didn't do anything...Wait, do I need Internet? Because my computer isn't hooked up to the Internet. I just use it to type stuff on Word and Excel and stuff" He asked, "Don't you check your email?" I said, "Yeah on my phone" Then he said, "Then hook your computer up to your phone". WTF? What is that even supposed to mean? So I said, "So you need me to hook my computer up to the Internet so that you you can fix the problems that I get on my computer from having my computer on the Internet?" I guess he realized I've been messing with him and he just hung up.
Checked out that website it does not seem like a legitimate website. Also was provided a callback number of 866-839-8803, which I checked and it does go to them. I told them I needed a callback number to make sure they're legit. He was starting to get mad when I kept asking for on the first call I got today and then I hung up on him. Surprisingly he called back and gave me one and that's when the call I just went over happened.
Checked out that website it does not seem like a legitimate website. Also was provided a callback number of 866-839-8803, which I checked and it does go to them. I told them I needed a callback number to make sure they're legit. He was starting to get mad when I kept asking for on the first call I got today and then I hung up on him. Surprisingly he called back and gave me one and that's when the call I just went over happened.