May 22, 2008
Mohela Student Loan Services... Acting as a collection agency trying to skip trace someone I used to know. First time, they hung up. Second time 20 seconds later, they played a prerecorded message with a number to call that was shut down because it was 'after hours'. First, the repeated calls (not just today, but every few weeks or so) are a violation of the Federal Fair Debt Collection Practices Act; Second, only a dumbass would leave a callback number that's closed without leaving hours of operation; Third, pretty damn rude to call after hours and refuse to take return calls when you're looking for someone to help you out with information you're going to make money off... If anyone from Mohela reads this (if anyone from Mohela can read) then get a cure for that Recto-Cranial Inversion you're suffering from as an agency, quit violating federal law and offer up some cash if you want information you're going to profit from... and get yourself some competent people both on the lending side and the collecting side. Bunch a ***expletive deleted***.