Don't know exactly who this is.  It starts out with, "Hello.  My name is Shannon.  You recently stayed at one of our resorts"...  I immediately hang up.  Oddly, I received the same call in two different places, a day apart.  When I researched the number online, it comes up as a landline for a private, local residence.  I am blocking the number.  It is just another nuisance call using a spoofed local number.