Teri Gibbs working out of her cat-flea infested & smoke-filled room apartment will convince you that she can fix everything with your computer & then after weeks & months of waiting and cash already given to her upfront, she will offer every excuse in the world as to why the computer cannot be fixed and offer no refund or alternative solution. She does have talent, but unfortunately the misrepresentation overshadows the talent. She will also tell you that she is out of business to get you off of the phone, but I'm sure she is still operating her business.