Received a call from 623-748-0321.  Whitney Taylor said she was with Priority Merchant Services.  She said she needed to notify us about a change to our merchant account.  I said we did not have an account with Priority Merchant Services.  Then she told me they were part of National Enhanced Interchange and that they oversee all merchant services accounts.  I asked her if they were the same company as Aurum Financial (who has also called me with a similar story from this number: 602-385-7250)

She said they were the same thing.  So I asked her how many company names they have, she also mentioned Priority Financial.  She began to get flustered when I continued to ask questions about the company, and eventually hung up on me.  

These are all of the numbers that have called our office with regard to "merchant services":

602-385-7250
623-748-0337
623-748-0321

623-748-0321

Same as above.

James Daniello w/ Merchant Services called in wanting to talk to my owner. He wanted to confirm a meeting for 3:00 pm tommorow. He told me to notify my owner that they will need a copy of our merchant services account through quickbooks, and to have it ready when they get here.

623-748-0346 was the number that showed up on caller ID.

Ongoing calls received from "Merchant Services"  from 623-748-0321.  These callers never leave a message except endless dial tone sound recorded on machine after hangup.  Very annoying. When I do pick up, they always say they are calling because they need to notify us about a change to our merchant account and that they oversee all merchant account services.  When we ask them for specifics (e.g. which "bank" we use), they can't answer.  In an attempt to get us off their "call list", I did call the number back and got recording about mailbox being full, but if we are calling for an appt or to reschedule an appt, we should call "scheduling mgr" at 623-748-0340.  Called and got a rude woman, who didn't give me her name, but transferred me to "James", who insisted on speaking with the "owner".  When I told him I am the responsible party, he said that isn't good enough, he needs to speak with the "owner".  I then got the "owner" on the phone, who asked James to take us off the call list.  James said there is "no list".  Owner then asked them not to call anymore.  I provided James with our main line and ringover lines so he can locate and remove them from his "system".  James is extremely rude and belligerent and was screaming that he is trying to help us...yeah, right.  When we ended call, we asked James for his last name, and he said it wasn't necessary and wouldn't give it, just  "James/floor mgr".   I called back the scheduling mgr's number in an attempt to confirm we would not be receiving future calls from them, and this time got a recording saying it is the mailbox of "Amelia Espinosa".

Got a call this morning, Jan. 29th, 2010 from "Anthony" at 623-748-0321 (as displayed on caller ID along with the name Velazquez, G.).  He said he was calling about "merchant services".  It sounded like a fraudulant call so I said "I can't hear you, let me change phones" and he hung up right away.  I called the AZ Atty. General's - Fraud Division office and they told me to submit a complaint online or via mail.  They said they get a few hundred calls a day regarding this kind of thing!