Jul 5, 2017
Rude woman called, demanding to speak with someone who handles benefits. Tried to explain to her we have an entire dept. dedicated to benefits. Asked her exactly why she was calling and she replied "I need to speak with someone in your (blah blah blah).."
Me: "I apologize but I need to know the nature of the call, why would you like to speak to.."
She then cut me off and repeated herself. Placed her on hold and she finally hung up after a few minutes.