Recorded Announcement.
Googled and found:
IRS to Use Home-Based Agents With Disabilities for Call Center
http://blog.tmcnet.com / voip-crm / voip-crm / call-centercrm / irs-to-use-homebased-age... - 19k - similar pages1, 2005 -- The National Telecommuting Institute, Inc. (www.nticentral.org), a nonprofit organization that specializes in developing telework opportunities ...