Nov 7, 2008
My experience was quite different. A woman from this number called the the main number of a large company. She was nice at first; asked for the owner of the company by name (who is located at our main office in Japan). Right away, I knew it was a b.s. call. I asked her what the call was in reference to so that someone located in our office could help her. She got agitated and asked for the CFO. Again, I asked her for the name of her company and what the call was in reference to. She said, "Just give me Accounts Receivable!" I again asked for the name of her company; when we forward calls, we tell our employee the name of the person calling and the company they work for - it's standard practice. She said she represented a client of ours; I asked her which one, so that I could direct her the the right person in A/R (they split up accounts into 3 groups of the alphabet). She then got really hateful and said, "I ain't playin games with you! Give me someone's name right now!" I told her that I'm not going to play games with her either and hung up the phone. She then called back over 25 times (sometimes using several lines at once). Each time, I either let it go to voice mail or hit Speaker twice to hang up on her. If this woman worked for Amerassist, that company should train their employees a little better. She was very rude and slightly ignorant when it comes to general office procedure; also, why the secrecy??