Feb 19, 2016
This annoying message is brought to you through a third party contractor working for United Healthcare's AARP insurance (and I'm sure there are other health insurance companies as well). They are completely hidden on caller ID, and do not identify themselves until you dig around on the internet for them. They want to ask my 88 year-old mother in law if she's safe at home, if she can get dressed by herself, and a ton of other invasive questions that are VOLUNTARY COMPLIANCE, not "mandatory".
If you are an insurance company, this may come as a complete shock to you, but you've already got our health records. If you're looking to aggregate a specific list of questions, then stop the robo-calls to my home and do the work yourself. Nothing pisses me off more than having to deal with a robot, unless it's a company who isn't named in the caller ID. I will continue to hang up on this intrusive robot until it can be reprogrammed into getting a human on the line when it continually refuses to understand I don't HAVE to support these annoying programs.