The company Alert Soft called me.  The guy  I talked with asked for my wife by her first name and said his name was Sam Jorden.  He was very convincing and said he was a rep from Hewlett Packard.  He was alerted that my computer had been broken into and to stop using it right away.  My information was being stolen and a scan was necessary to clean the files that had been broken into.  This guy was very convincing as I mentioned.  I allowed him access to my system and he was running a scan of the hard drive.  He was showing me all the files that had errors and several that showed warnings.  What he was actually doing was erasing all my data.  After I realized what what was going on, I unplugged all my cords going into my computer.  He said if I wanted my data back I needed to purchase the software package from them.  I hung up the phone.  Lucky for me only a few files had been erased.  ( Pictures, Music)  I had them backed up.  I took my computer into Staples and they ran a scan on it.  Removed the codes Alert Soft had put in allowing them future access to my system and I called the Better Business Bureau in New Jersey to report this company.  This is a on-line company only with no business address.  The BBB couldn't help but gave me another phone number to report this problem through.  Just be aware of this scam and don't give anyone any information over the phone.  The only way to be sure is to contact someone yourself.  If someone contacts you it is probably a scam.  The telephone number they gave me to call them back on was 609-531-0750