Got a phone call saying that they noticed suspicious activity on my computer and someone is using my info. I have no idea who these ppl are, or how they got my cell phone #

I got a call from this no. When trying to reach Turbo tax help desk. She (with Indian accent) claims to have called back from there. She got me to log onto my turbo site but said there's no virus protection and I got hackers to my system. She wanted me to buy virus protection plan ... I am not sure if she got onto my system that way when she was showing me who was using my IP address.

So let's see. . . A stranger phones you, & wants you to let them take control of your computer. Do you see the problem here? Caller ID can be faked, & if you didn't make the call (from a number you verified) you don't know who you're talking to. NEVER give out personal information, or do anything on the computer, from a phone call received.

Any idea the name of the company you reached? I was calling with a Turbo Tax question, and my life was threatened.

I called a number I had for Brother Printers with a problem installing scanning software from PaperPort.  They took control of my computer. All sounded legit (Indian accent), boiler room sounds in background.  Very tech savy, pointing out my home network's license had expired and Microsoft was stopping various services is why I could not load the the software.  Would not release my computer, would not let me end the phone call.  Had to pull the plug on the computer and hang up the phone.  Within 20 min. another person called me.  I hung up on him within a couple of minutes.  They want to charge you for rectifying a supposed problem with your "network".  I'm certain they are a fraudulent company because of the high pressure they use when you don't want to proceed further.  I am not sure whether they may have caused additional problems with my computer.  Time will tell.